1. What kind of Stainless steel was your
sink made of?
Our Sinks was made of Top-Quality 304
Series Stainless Steel. The best Stainless Steel material available on
the sink marketing.
2. What kind of finish was your sink?
Our stainless steel sinks are in a beautiful
Brushed Satin Finish.
3. What gauge of your stainless steel sinks?
Our sinks are made of Heavy Duty 18 or 16
gauge Stainless Steel Sheet.
4. Do your stainless steel sinks provide sound or heat
Yes. There is a fully undercoating Paint
and sound deadening pad on the sink bottom.
5. What accessories come with the sink?
The cutting out paper template and mounting
clips (mounting hardware) come with the sink.
6. What other sink accessories does your company provide?
We provide a lot of accessories for our
customer such as Strainer, Stainless Steel Grids, Cutting Board, soap
7. Is your sink comparable with the sink sold in large
retailer stores, which sell much higher price than yours.
Yes. They are comparable. Actually, they
are made of the same material and the same finish.
8. What kind of warranty do your sinks have?
All our sinks have No-Hassle Life Time
warranty against manufacturer defects and craftsmanship.
9. Can the garbage disposal mount to your sinks.
Yes. The garbage disposal can mount to our sinks
but you need to buy special strainer for garbage disposal.
1. What kind of payment does your company accept?
We accept Credit card (Visa/Master/American
Express), Business Check, Money Order, Net 30 account, etc.
2. How can my company set up the net 30 account?
After couple of transactions, we know your
company and you know our products and service. Then we can set up account after
we receive your credit application form (you can ask the form from us).
1. How soon does your company ship our order?
In most case, we ship the order out as the
same day when you place an order before 4:00 PM (EST). Otherwise, we ship the
order out to you next business day.
2. Which shipping company does your company use?
We use a few shipping companies such as
FedEx, UPS, USPS, SAIA, etc to ship our products.
3. Does your company provide Express shipping?
Yes. Regarding the exactly Express Air
shipping cost, please contact us.
4. Can I get the tracking information. If so, when can I
Yes. You can get the tracking information
the next business day by your email if you provide your email to us. Or you can
call us for the tracking information.
1. What can I do if I receive a damaged product.
We will give you new replacement for free.
2. What can I do if I want to return the order since I
order the wrong size sink.
We strongly advise you check the sink
detail information especially the dimension size and your cabinet size before
you place an order. In this situation, we will charge you 20% restocking
fee and give you 80% refund upon getting the good condition sink.}
Please do not hesitate to contact us if you have
any question or concern. Thanks.